Introductions

• Introduce yourself and your team to the resident.

• Clarify what you are there to do.

• Reiterate that you understand this is their home and all decisions are theirs.

• We are there to recommend other resources if those are needed.

Guidelines

• Be patient and supportive of the resident.

• Be aware of your behavior and comments that may be disrespectful.

• Do not make promises that you personally can't keep.

• Listening to the resident with empathy will help their healing process.

• Confidentiality and guarding the resident's privacy is required.

Resident Diversity

• We are in a person's HOME

• That makes you a GUEST

• Judgement and comments on their home/lifestyle are inappropriate

Diverse Cultures

•  Have a super filter on your words and acts

•  Dress in modest clothing/unoffensive

•  Treat all resident with respect

•  Comments on social values, finance, race, politics, etc are not appropriate

Cultural Sensitivity

• Extend Our Love of God By Our Actions/Words

• Avoid profanity or other inappropriate words/conversation

• Avoid unsolicited conversations about religion.

• Be respectful of our client’s beliefs.

• Politely invite the client to join in prayer before a meal or ask how you might pray for them when you go home.

• Always respect their answer.

• If the client expresses interest, consider inviting them to your place of worship.

• Do not play music at a homesite without permission.